Moss Memorial Clinics complaint: Appointment desk

Hello I’m Bobbi Coleman I decided to change my Primary Care Provider with Medicaid due to the location was in my area, closer to where I live. So I booked an appointment with Dr. Albert Lie at the Moss Memorial Health Clinic in Lake Charles. My appointment was scheduled Monday the 18th of February. I arrived 15 minutes before my appointment time. I received a call on the week before Friday to my appointment time. I ed and still have the recording on me doing so. When I arrived the technician informed me that she didn’t have me on the schedule. I’m upset because now I’m at Urgent care getting a doctor that is not my primary care doctor to look at my arm bec6of a boating accident. I’ve been in pain for over a month now and was waiting to see Dr. Albert Lie to take a look at it. I’m on Medicaid and don’t have the funds to go to any place else.