Monster Energy complaint: Damaged

Name: Damaged
Item: Monster Energy
Author: Lisa

Open 9 Mar 2021 257 views Food and Beverage Brands

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Filed 9 Mar 2021 by Lisa

I bought a 4 pack monster energy ultra (white) have been buying them for months and never have I had a complaint about them before now.
2 of the cans had small holes in the bottom of them and weren’t full.
The other 2 were fine have no complaints about them.

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Case details

Status: Open
Company: Monster Energy
Filed: 9 Mar 2021
Desired resolution: That is totally up to you to decide as a company as to how you would like to deal with the complaint. As I did not drink the 2 that were damaged as they were like a small needle hole I was not going to put my health at risk in case they had been injected with something as these days you can’t trust what had happened to them. They may have just been put on something that had pieced them but not taking that chance. I did not keep the cans as I opened them and disposed of the cans in the bin my husband advised me to report the complaint which is what I’m doing.
Problem: Two cans had small holes, not full
About: energy drink four-pack

Progress

Filed
Company notified
Company replied
Resolved

9 Mar 2021 Complaint filed and published
9 Mar 2021 Message from Bizzy: we notified Monster Energy about this complaint.

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