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MoneyPak complaint: Scratched last 2 numbers off the back of card. Cannot access it.

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Filed 26 May 2024 by Mary

I was scratching off the number on the back, when at the very end it looked thicker, so I scratched harder. The next thing I knew, the last 2 numbers had been scratched off and we have no idea how we were going to ever be able to access the funds on this card. I have a photo of the card, etc, to help get this ball rolling.
Thanks!
Marybeth

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