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Missouri American Water complaint: Setting up online account

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Filed 31 Dec 2022 by Susan

As a new widow I have been trying to set up online accounts with all utilities. I have been successful with all but Missouri American Water. I have been hung up on. Three manager callbacks to no avail. They don’t seem to want to help me. I have made at least 15 or more call and get no cooperation. I would like Missouri American water to please finally help me complete the registration process. I have been a customer for more than 50 years and all other utilities have made this process easy except to them.

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