Milestone Credit Cards complaint: Being charged and never received my card

I have contacted several times since I first applied for my card. I was told it was mailed september 2 and returned september 21, 2023. They don’t know why. Then I had it sent to my PO BOX, or so I was told. Never received. Then I was told it could be sent where I am which is neither my PO BOX or my address, because I am on work on the other side of the state. Never received that. Called two weeks ago again was told that It was never sent to the PO BOX the first time, nor was it sent to the location I am at and I was told it was being sent that time to the PO BOX because that is my mailing address. I have received two invoices with interest and fees charged on the annual fee/initiation fee, on a card I have not received at the address I am being mailed invoices to. I still have not received the card again. The card number on my new invoice matches the card number on the old invoice, meaning they did not send a new card because they would have had to deactivate the first one, and any others that were not received, in order to send another. I called again tonight and after the woman pulled my account, she hung up on me because I said i wanted the lost/stolen department since her department kept not helping me and kept lying to me.