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Malaysia Airlines complaint: GTS06495 Complaint No Not Resolved

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Filed 22 Jun 2024 by Patricia

JRROAG Patricia Norrington 13/5/2024
I was told at last minute at Perth my flight was changed to Singapore Airlines. I was not allowed the special seating I had paid for and no food was supplied on flight.. I am disabled have had hip and knee replacement so was very fragile. My journey was most uncomfortable and painful as my seating was not good and I could not helped.it was very traumatic for me I was travelling alone. It has now left me traumatised so much so I don’t think I can fly on my own again which is devastating. I want a full refund of my journey by return so dissatisfied I have not heard back from you to resolve this.i am going to the Aviation Authority
Regards Patricia Norrington

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