Magic Lunar complaint: Not received product

Name: Not received product
Item: Magic Lunar
Author: Charmaine

Open 1 Mar 2021 364 views Interior shops

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Filed 1 Mar 2021 by Charmaine

I ordered my name lamp 13.01.2021 and received a ation email – and it said 5-7 days for order to be made and shipped. I sent three emails asking on an update on my order – only on my 4th email did i get a response. My last email I received on Monday 22nd Feb telling me it takes time to a customized order – however nearly two months later. I have nothing.

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Case details

Status: Open
Company: Magic Lunar
Filed: 1 Mar 2021
Desired resolution: Send my order or refund my Money!
Problem: Custom order not received after two months
About: custom name lamp
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

1 Mar 2021 Complaint filed and published
1 Mar 2021 Message from Bizzy: we notified Magic Lunar about this complaint.

See all 10 Magic Lunar complaints

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