MAC Cosmetics complaint: Mac lip pencil defective point keeps breaking every time I try to sharpen

Name: Mac lip pencil defective point keeps breaking every time I try to sharpen
Item: MAC Cosmetics
Rating: 5
Author: carmel

Open 2 Mar 2023 177 views Beauty and Wellness

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Filed 2 Mar 2023 by carmel

been using Mac cosmetics forever however the Mac lip pencil that I bought must be defective because every time I sharpen it the point breaks n Ikeep trying but it keeps breaking

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Case details

Status: Open
Company: MAC Cosmetics
Filed: 2 Mar 2023
Rating: 5/5
Desired resolution: send me a new Lip Pencil in CORK. THIS ONE THAT I PURCHASED IN SOHO IS NO GOOD IVE BEEN USING MAC PRODUUCS FOR 30 YEARS NEVER HAD A COMPLAINT WITH ANYTHING ELSE
Problem: Lip pencil point breaks when sharpened
About: lip pencil

Progress

Filed
Company notified
Company replied
Resolved

2 Mar 2023 Complaint filed and published
2 Mar 2023 Message from Bizzy: we notified MAC Cosmetics about this complaint.

See all 1 MAC Cosmetics complaints

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MAC Cosmetics complaint: Mac lip pencil defective point keeps breaking every time I try to sharpen

Discussion

Wronged by MAC Cosmetics too?Make it sting!

Wronged by MAC Cosmetics too?
Make it sting!