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LuckyLand Slots complaint: Wrongfully deleted account

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Filed 5 Feb 2024 by Kaitlin

I’ve been playing LuckyLand Slots for a year now with the same account. I’ve verified everything asked such as ID, address, bank information. I’ve also been able to redeem more than once. Then all of a sudden my account says it’s been deactivated. When I reached out to customer service I was told supposedly my account was connected to another. When I asked how and what the other account was, they would never answer me and just continued to say they couldn’t discuss and and that the deletion of my account was final. So, how are they accusing me of nonsense yet won’t explain or tell me anything else. I’ve had no problem for literally a year playing until now. I was not given back the money I put onto my account the day before it was “deactivated”

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