Filed 4 May 2024 by Melissa
On 04/20/24 I had reported quite a few unauthorized charges from the casino on my debit card. The casino had responded back pretty quickly and had asked me for the dates, times and transactions numbers for each unauthorized transaction So I had provided it to them, then they turn around and tell me that they need to see that the transactions are posted land not pending in my bank account. So I took screenshots.they were still not satisfied they then said that they needed a bank statement. So I obviously had to wait a little bit over a week for April’s statement to be ready. As soon as it was really I probably it to them. They responded back once saying that they will handle my concern accordingly nothing has been done. Not w I am being ignored it’s almost $60 in unauthorized transactions it may not be alot but it’s besides the point. I should have had my funds returned to me w long time ago. I want my funds back ASAP it’s my PGE money I refuse to have my children sit in the dark because of these people
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