Filed 3 May 2023 by Denise
I am filing a complaint because between November and December I had $73,000.. I was already playing on Lucky land before this and would have winnings here and there not too much but when I had my 73,000 they let me win once or twice just to let me think that it was still going good and by the next month when I received my statement I noticed I had charges constantly the whole statement is just lucky land.
There’s no other charges and I know I didn’t play like that I never even purchased $100 coins and I had $100 purchases more than five and then I had a bunch of $50 ones I then asked them for a statement and looking at their statement within the time frame it’s that I spent like $600 in total probably maybe more and each purchase was $100 or $50 and they were all within 1 min time frame apart..
there was one day where I was charged $1,200 in purchases when I never played like that the most I would play was maybe $200 and that’s at most and I want on there everyday… Within less then a month my account went from $73000 to -$90.. just plain ridiculous… In told them to look up the IP address and you’ll know I didn’t buy those their reply bc was they didn’t have that kind of technology.. they made my bank think I was a crazy gambling addict just from all those purchases and nothing else..
I have been struggling since ask this just to make ends meet it had been hell for me for something I didn’t do. I’m going to keep seeing if my bank will try to work with me but worse comes to worse I’m just getting ready to hire a lawyer to find out where all this money went because whoever is involved owes me a refund don’t ever play on lucky land or chumba they will ruin your bank account
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