Skip to content
File a complaint

LuckyLand Slots complaints

LuckyLand Slots complaint: Deactivated account after winning jackpot

Open 63 views Gambling

Filed 8 Jul 2024 by Jason

I have been a registered and verified customer for many years. I’ve never had any issue purchasing or redeeming. Then I hit a 39K jackpot. I begin making small redemptions which they paid without question. Two weeks go by and I attempt to log in to my account and find it’s been deactivated. Meanwhile there is still 13-14K in sweep coins still in my account. I emailed support and was later told that they found another account with my details and that my account is closed permanently. I have only added and redeemed from the account that they deactivated.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with LuckyLand Slots? Start the discussion above.

Wronged by LuckyLand Slots too?
Make it sting!