Filed 8 Jul 2024 by Jason
I have been a registered and verified customer for many years. I’ve never had any issue purchasing or redeeming. Then I hit a 39K jackpot. I begin making small redemptions which they paid without question. Two weeks go by and I attempt to log in to my account and find it’s been deactivated. Meanwhile there is still 13-14K in sweep coins still in my account. I emailed support and was later told that they found another account with my details and that my account is closed permanently. I have only added and redeemed from the account that they deactivated.
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