Liberty Utilities complaint: Elec shut off with 2 young children in home

My daughter 2 young children moved into a 480sq ft house. She was unemployed so had to have a co-signer that was employed. Her ex had a good job at Tyson’s in monett mo. So he consigned. She seen her first bill which was $5 it was paid. Another bill was never received there were several phone calls asking why no bills were being sent. Liberty electric couldn’t figure it out. They let it go for over a yr then shut it off, it was over a thousand dollars. Instead of going after her ex which was her co-signer with a good job it was his 2 children living with my daughter. No instead they will not allow my daughter to get it in her name she has some mental problems I’m trying to get her help but as of now she only receives $650 a month in child support they won’t help her with the energy assitance Oacac. She is 30 yrs old poor girl seems to get denied on everything she tries to do. I’m her mother worked all my life to support my 2 children by myself until I got very sick had to file fore disability myself. I help her financially the best I can but I make less then $1000 a month myself. So now she has no electricity for some reason did not recieve her food stamps no explanations my daughter 2 small children have no power no way to cook no way to buy food I’m terrified they ate going to end up on the street. I would move them in with me in a heart beat but I’m having to move out of where I’m at. She has no where to turn I’m scared something drastic might happen with her problems please she needs help can’t get any so the three of them are suffering I’m scared.