LensCrafters complaint: Customer service Northridge mall really bad
Filed 20 Jun 2023 by Hasan
I had an appointment at 3pm, i arrived at 2:30pm, wanted check with desk, I was told to sit and waite, dr doesn’t arrive untill 3pm, i waited, before 3 pm I went to same desk asked do u want my ID or insurance, I was told the same thing, at 3pm same person came near me and I asked again if she needs my ID or insurance card, I was told no, then we went in for eye exam no doctor yet, I was told to read letters so forth.., spend 20 min in room, then same female person asked my ID.., waited then she came and told me, u are booked at another location, you have to go there, next appointment is 5:30pm..,This p
People who work at this Location always careless.., please avoid this location.
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