Klever complaint: Non-refund of failed swap fee

Name: Non-refund of failed swap fee
Item: Klever
Author: Ronald

Open 6 Apr 2021 398 views Crypto / DeFi / Blockchain

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Filed 6 Apr 2021 by Ronald

Their system failed to swap my Bitcoin to TRX, they sent me back The transfer balance but did not refund the swap fee. I did not cause the swap to fail so I shouldn’t lose the swap fee, it’s totally not my fault.

Klever complaint: Non-refund of failed swap fee — Photo Ronald uploaded with this complaint

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Case details

Status: Open
Company: Klever
Filed: 6 Apr 2021
Desired resolution: I want my swap fee refunded back to me, it's about 10$ usd in Bitcoin.
Problem: Fee not refunded after failed swap
About: crypto swap fee
At stake: $10

Progress

Filed
Company notified
Company replied
Resolved

6 Apr 2021 Complaint filed and published
6 Apr 2021 Message from Bizzy: we notified Klever about this complaint.

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