Kellogg’s complaint: Original? Townhouse Crackers

Name: Original? Townhouse Crackers
Item: Kellogg’s
Author: Rex

Open 16 Aug 2022 152 views Food and Beverage Brands

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Filed 16 Aug 2022 by Rex

It appears that you have cheapened your product for the sake of profit increase. I have noticed that the crust surface on the top of the cracker now flakes off during shipping and that the crackers will easily break in two when trying to remove them from the obviously thinner wrapper. I have always liked these crackers but now I have to reevaluate my choice of crackers.

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Case details

Status: Open
Company: Kellogg’s
Filed: 16 Aug 2022
Desired resolution: I suggest you returning to the original manufacturing and packaging process or remove the word original from the cracker name.
Problem: Crackers thinner and break easily
About: crackers

Progress

Filed
Company notified
Company replied
Resolved

16 Aug 2022 Complaint filed and published
16 Aug 2022 Message from Bizzy: we notified Kellogg’s about this complaint.

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