John Player Cigarettes complaint: Green filter

Complaint from Chrissy b reported on 13 May 2020 about John Player Cigarettes

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My complaint:

I have smoked menthol cigarettes for around 3 years now and always preferred the players brand. They were renamed green fusion and when I purchased them today I was informed that they’d been renamed green filter. They have no menthol taste at all, even though every cigarette I’ve smoked titled green have been menthol. I understand the ban is due out but why name them green when they are not menthol? I can’t even smoke these and can’t get refund!!

Suggested solution:

Send replacement pack of menthol cigarettes!

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