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Filed 4 Jan 2022 by Pauline

The last two packets of JPS Menthol Firm Touch Filter (40’s) have had 1 or 2 cigarettes where the filter has detached in the packet before smoking.
I do not want to smoke unfiltered cigarettes also I believe that the menthol flavour is contained in the filter! Considering the cost of cigarettes these days I believe that JPS should either refund or replace these cigarettes to cover the inconvenience nuisance caused.
I notice that this has happened with other smokers recently also. This must surely be a manufacturing defect.

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