JH Pool and Deck complaint: Poor workmanship and customer service
Filed 18 Aug 2019 by Ericmautner
Horrible! The worst company I have had to deal with. Shame on my pool company for referring such a terrible company. Pool is working but it is a very sloppy and unprofessional install and customer service from both the owner and his son completely terrible. The install took 3x the quoted time and all we got were excuses and lies about anything we asked regarding the install. Near completion the owner would not even call or meet with us as we requested. His son finished up the final inspection and made more (failed) promises. It has now been a few weeks and they are no longer returning calls or messages, after numerous no shows.
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