Instagram complaint: Technical problems

Name: Technical problems
Item: Instagram
Rating: 2
Author: David

Open 29 Apr 2024 96 views Social Media

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Filed 29 Apr 2024 by David

Everyday when I log into my Instagram account, I almost always get error messages saying “can not load feeds”. I repeatedly tried to report this in the help center, but it can never be processed.

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Case details

Status: Open
Company: Instagram
Filed: 29 Apr 2024
Rating: 2/5
Desired resolution: They need to investigate the whole situation that I have been in for the last week. Once they find out the source of the problem, they need to fix it once and for all and apologize to me.
Problem: Feeds fail to load every day
About: social media app
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

29 Apr 2024 Complaint filed and published
29 Apr 2024 Message from Bizzy: we notified Instagram about this complaint.

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