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Instagram complaint: Can’t Recover Hacked Account

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Filed 13 Dec 2022 by Denise

Despite following their security protocol with suggesting two-way authentication as well as backup codes, I am unable to recover my hacked account. I have provided with them three video selfies thus far. I have tried five backup codes so far and none of them have worked. I have tried the two-way authentication but it doesn’t work for me. The hackers are still using my account, therefore it is fraudulent. They are using my pictures, as well as my likeness to promote their scam. This is a reflection on me with my picture. I could get in trouble for this.

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