My complaint:
stayed in the room on a Saturday check that on the Sunday everything was fine later that Sunday I was charged $200 for a smoking fee and a wrong that I did not smoking I did however stand outside of the room with a plastic cup filled halfway with water to collect my cigarette butts so I would not be dropping my butts all over the property but when that was brought to the manager’s attention he told me thank you for doing that however the charges will still stand and then hung up on me
Suggested solution:
I would like my $200 back I was charged for something I did not do