IHOP complaint: Lost order

Name: Lost order
Item: IHOP
Rating: 1
Author: Jeffrey

Open 29 Sep 2023 86 views Fast Food / Delivery

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Filed 29 Sep 2023 by Jeffrey

I placed an order online was suppose to be ready at 2:06 I show up 2:10 the cook didn’t even start my order they said 15-20 min I reluctantly said ok, 45 min later I go back in and ask for a refund still haven’t got my order I’m informed they can’t give me a refund it’ll be 1-3 days well it’s 5 days later still no refund

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Case details

Status: Open
Company: IHOP
Filed: 29 Sep 2023
Rating: 1/5
Desired resolution: Give me a refund and compensate me for the hour I waited for nothing.
Problem: Order never made, refund not received
About: online food order
Dealing with it for: 5 days

Progress

Filed
Company notified
Company replied
Resolved

29 Sep 2023 Complaint filed and published
29 Sep 2023 Message from Bizzy: we notified IHOP about this complaint.

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