HP Instant Ink complaint: Cannot login in to my HP Ink account to update my payment information
Filed 29 Mar 2022 by Margaret
I currently own an HP printer which has been put offline by your organisation. I am an infrequent user of a printer but now I cannot use the printer even though I have never yet had any ink sent to me since I bought the printer and I own the printer itself. My bank card went out of date and I am now unable to log in to my account with HP to update the details.
Frankly, I feel I have had no service at all from HP Ink , only hassle and obstruction. Every time I try to access my account with HP Ink to change my payment details I get a message saying my internet access is blocked!! Of course it isn’t – only with and by your organisation.
If you want me to continue as a customer, at the very least allow me access to my account to change my payment details.
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