Hilton Hotels complaint: Trash my son medicine

On December 28th we checked in the hotel because we live 2hours away and my son had some appointments we put the medicine in the refrigerator nothing else on the 29th I got up to get us ready for the first appointment and I took his 8am medicine out when we left there we came back to the hotel to get everything together because we was coming to be back by 12 we ask for a last check out they give us until 1:30pm so my daughter can come to get everything she picked up everything but forgot to get the medicine out of the refrigerator so we call we spoke to 4 different people no answer said it was there so the general manager called and said the house keeper throw it in the trash that’s the policy but this is a special need child that needs his medicine to survive they should have called me I didn’t get a sorry no nothing but she said we’re not getting any where and hung up the phone in my face so without the medicine and we being two hours from home he had to go in the hospital this is so sad I could have lost my son but no comparison about my son life he’s 24 hour care what kind of hotel does that