Skip to content
File a complaint

Hardee’s complaints

Hardee’s complaint: Bad customer service

Open 140 views Fast Food / Delivery

Filed 8 Aug 2023 by April

It started when I was ordering, the person taking the order already was being rude when I did nothing wrong and told me the price when I wasn’t done ordering. I get to the window I have to add a chicken biscuit with cheese she got mad and rolled her eyes! Then she told me to pull up so she can bring out the rest of the food out i said ok and asked can I have my orange juice she slammed the window. Then I pulled up they brought it out and I asked for my orange juice and that girl got mad and went and got it brought it out my wife got out walked to the door cause they didn’t give straws then they had the nerve to say we didn’t pay for it we said we have the receipt. We were so upset and when we got home of course we are missing our French toast combo that was for our son. So now my friend is going back there with the receipt because if I went I know that it’s not going to go well esp when they were already saying I didn’t pay for my orange juice and I’m sure she is gonna catch hell from it so I will put in another complaint if it doesn’t go well. Shouldn’t have to deal with this when we pay for the food. It’s ruined my day and for what ? Do they not like there job ? Oh I forgot also when I drove off she was laughing with the customer behind me pointing at me talking crap and yelling stuff at me but didn’t catch what she was saying and that made me even more angry. She needs to be wrote up or fired because that was unnecessary. I am the easiest person to get along with, I did nothing wrong and just did not deserve that disrespect! Please look into this because it is not right and it needs to be addressed immediately. Next time I’ll make sure I record it’s sad cause I’m no Karen I just wanted my food I paid for that’s it! Thank you!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Hardee’s? Start the discussion above.

Wronged by Hardee’s too?
Make it sting!