My complaint:
iL AM A TWICE WEEKLY SHOPPER AT HANNAFORDS FOR MANY YEARS. I AM HAPPY YOU SEND ME COUPONS FOR FREE PRODUCT, BUT THE PROBLEM IS YOU DONOT HAVE THE PRODUCT IN STOCK. ACCORDING TO THE STORE THEY WILL NOT GIVE OUT ANT RAINCHECKS.
Suggested solution:
AS YOU SEE FIT TO KEEP ME AS A FAITHFUL CUSTOMER.