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Green Dot Bank complaint: Won’t let me get a replacement card or transfer money

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Filed 30 Dec 2020 by Cassandra

So, I don’t have my log in info for my prepaid card because my ex changed the password, phone number and user id. I tried calling and using my account number to check balance, they said without phone number or password they couldn’t give me the information. I asked to talk to a supervisor and the lady on the phone told me I had to access my account on line!! I have had nothing but problems with this account.

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