Green Dot Bank complaint: Where is my money ?

I received a Green Dot card in the mail which I used to have funds direct deposited from a work at home position . Everything was fine until I noticed a charge that I did not recognize. When I called Green Dot to dispute the charge they froze my card. A day later my company mistakenly deposited money on that card instead of the card that I had instructed them to deposit it on. When I called Green Dot referencing the card that we had frozen and the funds that were placed on an individual told me that he could unfreeze the card but halfway through my conversation with him the call got dropped. I have tried to call them back dozens of times Sometimes being placed on hold for over an hour and a half. The times I did get through to a person they hung up on me every single time. You have to reference your card number when you start the call and what I’m finding is now they are not excepting my calls I’m just being placed on hold and they never pick up the phone. I have a couple hundred dollars in limbo now and don’t know how to get my funds from these people because I cannot talk to anyone . Now when I place the number of the card on their website or at the beginning of the call it says that the number is not valid . I have a reference number from the initial call but I have not been successful at getting through to anybody to speak to me about the money that I have on that card.