Complaint: service

on 04 June 2020 about Green Dot Bank in category Banks

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My complaint:

I ordered a product on line using my Uber Visa card. After waiting several weeks for delivery I called to dispute the charges. The service rep did not want to file the dispute and only filed after I demanded. They still hassled me through the entire process. I will no longer use the card and will advise everyone I know to avoid your services. I do not think that the dispute was actually filed so I am contacting Visa directly.

0 0 votes
Justified complaint?

Suggested solution:

Vastly improve your customer service.

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