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Green Dot Bank complaint: Refuse to send card or check

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Filed 26 May 2021 by Harry

I used Greendot for my federal tax return alternative for the first time this year, 2021. I was told that my card was returned to them using my current address. Greendot instructed me to send them a copy of my driver’s license, which I did. My driver’s license has a different local address because I’ve lived at my current address for less than a year. So, Greendot refused to send the card and refused to send a check with my balance. I now have a balance less than my tax return because they are deducting monthly fees. I never activated the card yet they are eating away my tax refund money and I don’t have access to the money that I worked for and is entitled to.

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