Green Dot Bank complaint: Mobile app

Name: Mobile app
Item: Green Dot Bank
Author: Luther

Open 19 Feb 2021 258 views Banks

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Filed 19 Feb 2021 by Luther

Trouble logging in change password several times get same error message been locked out two days in a row trying to access my account and customer service said they can’t do anything because it’s online?

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Case details

Status: Open
Company: Green Dot Bank
Filed: 19 Feb 2021
Desired resolution: Fix the dam thing we're it you can log on your account
Problem: Locked out after password changes
About: mobile banking app
Dealing with it for: 2 days

Progress

Filed
Company notified
Company replied
Resolved

19 Feb 2021 Complaint filed and published
19 Feb 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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