Green Dot Bank complaint: Locked card.

Name: Locked card.
Item: Green Dot Bank
Author: Selena

Open 10 Dec 2020 175 views Banks

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Filed 10 Dec 2020 by Selena

My card has been blocked and it says I need to submit ID. I try to and it says error 404 no matter what. I have a decent amount in there and I need it for the holidays. Please help me. I need this money.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 10 Dec 2020
Desired resolution: Either unblocking the card, or sending a check for the balance.
Problem: Card blocked, ID upload page errors
About: prepaid card

Progress

Filed
Company notified
Company replied
Resolved

10 Dec 2020 Complaint filed and published
10 Dec 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

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