Green Dot Bank complaint: ID verification

Name: ID verification
Item: Green Dot Bank
Rating: 1
Author: dreed1983

Open 30 Jun 2020 382 views Banks

File your Green Dot Bank complaint How does Complain.biz work?

Filed 30 Jun 2020 by dreed1983

Greendot has blocked my account with all my unemployment money in that account and said i needed to verify my identity by email with a picture of my ID well ive done that 4 seperate times showing clear pictures of my ID and still blocked i have alot of money in that account that i cant access because they keep giving me the run around.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Green Dot Bank
Filed: 30 Jun 2020
Rating: 1/5
Desired resolution: Look at the card and my information. Unblock my card you can see its me. My family is on the verge of starving and losing our house because of this. Its my money i need it now.
Problem: Account blocked despite repeated identity verification
About: unemployment deposit account

Progress

Filed
Company notified
Company replied
Resolved

30 Jun 2020 Complaint filed and published
30 Jun 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

See all 1,693 Green Dot Bank complaints

Discussion

0 comments

No comments yet. Been through something similar with Green Dot Bank? Start the discussion above.

More Green Dot Bank complaints

View all 1,693

Overdraft

They overdraft me 371 they did not come to phone had me on hold for hours poor customer service

18 Aug 2023

Load and carf not work still hsvnt got my 500

I bought 2 cards at walgrreens in clovis nm put 500 on both cards well one card worked the other…

1 Jul 2020

Missing money

I had money put on go bank last Feb my name Cindy they have sent me 4 cards and every…

30 Jun 2020

Wronged by Green Dot Bank too?
Make it sting!

Launch complaint