Complaint: Greendot wont let me verify and different info on my account

on 26 January 2021 about Green Dot Bank in category Banks

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My complaint:

There is a different email on my account and a phone number on my account.the password and user name is the same. I been calling for over a month an a half wanting to find how I can take care of this..I tried uploading my ID thru the website It wont let me use the card number..

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Justified complaint?

Suggested solution:

I need to get back into my account.The email and phone number on my account are not mine they need to be investigated. I want to get back into my account.i want my account back on track..if anything find a way to reset the email and phone number on my account..

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