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Green Dot Bank complaint: Deceased fathers bank account

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Filed 23 Aug 2020 by Danielle

My father passed away in May of 2020, I have been trying to get the bank to mail me a check to my fathers estate for the $17k balance in his account for THREE months. I have mailed them all appropriate paperwork as has my lawyer. We have yet to receive the check. They keep telling me someone from corporate will call and update me and I have not received the call. Their call center is full of people who do not speak English, read off of a screen and hang up on you.

I am racking up extra debt as I cannot pay off any of my fathers bills without the check.

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