Green Dot Bank complaint: Customer service

Name: Customer service
Item: Green Dot Bank
Author: Jack

Open 14 Jan 2021 121 views Banks

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Filed 14 Jan 2021 by Jack

Card that first stimulus was deposited to was lost or stolen. Can’t get thru to a live customer service representative to talk to. Second stimulus payment I assume will be deposited to same card.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 14 Jan 2021
Desired resolution: By canceling first card and transferring money to my new card.
Problem: No live agent to replace lost card
About: prepaid debit card

Progress

Filed
Company notified
Company replied
Resolved

14 Jan 2021 Complaint filed and published
14 Jan 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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