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Green Dot Bank complaint: Closed account- stolen money

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Filed 13 Jan 2021 by Kate

I have not only sat on hold for over an hour and a half waiting to resolve this matter. But you closed my account and there is $122.00 remaining in it. Your representative told me there is no way for me to access this money. This is not acceptable. I am a single mother and that is our grocery money for the week. My paycheck gets direct deposited to that card every other week. I have never experienced this issue. Telling me I cannot access my card is the same as stealing my money.

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