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Green Dot Bank complaint: closed account for fraudulent documents

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Filed 30 Jun 2021 by wyatt

I received a deposit from unemployment and went to use the card and it was locked, called and was told to send a copy of my driver’s license and wait 48 hours, sis this check my account then it says its closed, called Walmart money card customer service and they said it was ruled my driver’s license was a synthetic document and qont refund any money and to call the sender of the funds, unemployment can’t do anything because greendot accepted the funds already, so call back again and am given the run around stating it was a fraudulent deposit,then why was it accepted and not sent back, I have requested to speak to corporate and have never received a call or email, I feel there should be a class action lawsuit against this company, this is affecting people in alot of ways and its not fair to anyone to have to be kicked out of there house or not feed there children, this is very hurtful and should be compensated way more then what’s owed for the way we have had to live our lives because of there issues.

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