Complaint: Claim not granted

on 10 June 2020 about Green Dot Bank in category Banks

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My complaint:

I filed a dispute on green Dot . There was a transaction mad on April 29 2020 that I didn’t do . Somebody hacked into my account yes I filed police report and I also went on irs website for identity theft . I did everything I was asked to do . Green Dot sent me a let explaining they can’t grant me my claim because I filed a dispute somewhere else . I don’t understand . 1200 dollars was stolen from me right out of my account . Green Dot also sent me an email stating they sent my money to a phone number I did not recognize .

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Justified complaint?

Suggested solution:

I want my money back .

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10 months ago - We have posted a tweet about your new complaint about Green Dot Bank

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