Green Dot Bank complaint: Cant get my money

Name: Cant get my money
Item: Green Dot Bank
Rating: 1
Author: Green Dot

Open 7 May 2020 284 views Banks

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Filed 7 May 2020 by Green Dot

IRS direct deposited my stimulus check on 43020 onto my card. Green dot sent me text saying it was deposited on 43020. I still show a balance of zero. 1200 dollars was deposited. I call customer service and noone ever answers. Cant log into my account either.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 7 May 2020
Rating: 1/5
Desired resolution: They should put my deposit on my card. They should answer customers or at least let them log into their account.
Problem: Stimulus deposit not showing, cannot log in
About: stimulus deposit
At stake: $1,200

Progress

Filed
Company notified
Company replied
Resolved

7 May 2020 Complaint filed and published
7 May 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

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