Complaint: Can’t access refund to lost cards

on 14 October 2020 about Green Dot Bank in category Banks

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My complaint:

I bought several cards to buy hearing aids from Eargo for my Mom. Eargo is a great company. We returned the hearing aids for a refund at no fault to Eargo. Eargo then refunded the money back to each of the green dot cards that I purchased to buy from. I no longer have the green dot cards and have no way to access the money. It’s almost $2500 and that’s a lot of money to me. I would like green dot to send me a refund check for the amounts of the Eargo Refunds Period. Nothing less. No service charges or annual fees. I need this money ASAP Thank you

0 0 vote
Justified complaint?

Suggested solution:

Send me six checks not cards in the amount of the Eargo refund on my 6 cards in these names
Including but not limited to
Christy Bludworth
Christy Sermon
Ethel Wilson
Ethel Cavender
Michelle Simcask
All above from the state of Idaho
I have since moved and my new address is
212 Deloris Ave
ARCO Idaho 83213
Phone 208-970-4457
Thank you

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