Complaint: Blocked account

on 15 January 2021 about Green Dot Bank in category Banks

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My complaint:

I got a walmart money card and had my daughter’s disability check deposited onto it the first of December and they instantly locked my account and now after sending the documents they requested they refuse to unlock my card or close the account and send a check for the remaining balance

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Justified complaint?

Suggested solution:

release my daughter's disability check to me

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