Green Dot Bank complaint: Blocked account

Name: Blocked account
Item: Green Dot Bank
Author: ami

Open 15 Jan 2021 222 views Banks

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Filed 15 Jan 2021 by ami

I got a walmart money card and had my daughter’s disability check deposited onto it the first of December and they instantly locked my account and now after sending the documents they requested they refuse to unlock my card or close the account and send a check for the remaining balance

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Case details

Status: Open
Company: Green Dot Bank
Filed: 15 Jan 2021
Desired resolution: release my daughter's disability check to me
Problem: Account locked with disability payment inside
About: prepaid card account

Progress

Filed
Company notified
Company replied
Resolved

15 Jan 2021 Complaint filed and published
15 Jan 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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