My complaint:
On January 26, 2021 my Defense Finance and Accounting Service (DFAS), deposited the amount of $1,248.02 into my Green Dot Bank Account for my monthly military retirement pay. And immediately following this there were withdrawals (3 of 5 transactions) made which left me with a balance of 40 cents. The amounts withdrawn were in 2-$500 and 1-$255 increments In addition, I hadn’t had any idea or notification that a deposit was ever made or of any notification of any large withdrawals.
Suggested solution:
Now, I am hoping that the culprit is found and the money refunded to me as this is my fixed income which I live off of on a month to month basis.
I have been been trying to get my money back as well since September 2020. I had a similar situation with them. My my SSS money was withdrawn the following day after my check was direct deposited into my then account. And that is also my only income. I have spoken to them and every time they tell me my dispute has been resolve, email them license copy and address verification just like they said and that in the next 10 days my money would be received by mail. Still waiting!!! I have lost my patience with them. I have… Read more »