Green Dot Bank complaint: Account Closure
Filed 17 Dec 2021 by Jennie
It’s been two months since i cancelled a payment made using my Green Dot card and was given two dates that the refund should’ve posted to my account. Once those dates passed, I was told I had to dispute it. I’d made it very clear to every agent and supervisor that I spoke to that it was a cancellation and that I had authorized the transaction. When the dispute was granted and funds were posted to my account, they had locked my account as an account take over for unauthorized transaction. In order to receive my remaining balance, I have to submit documents to verify my identity to receive a check. I shouldn’t have to submit anything being that my account shouldn’t have been locked to begin with.
Report
Discussion
0 comments
No comments yet. Been through something similar with Green Dot Bank? Start the discussion above.
More Green Dot Bank complaints
View all 1,693Account takeover
Change it on December 11th 2021 there was a direct deposit from my company NFS for $350 which gave me…
Holding my money no way to get it
THey allowed me to deposit money I made selling items online and now they have denied me access to them.…
Direct deposit and stimulus irs
I have been a green dot customer for over two years with direct deposit. On March 12,2021 green dot locked…