Green Dot Bank complaint: $8000 unemployment deposit and the account was closed no money returned

On 992021 they suspended my account after I received a large deposit from the Virgina unemployment Commission.I was requested to send in my state issued drivers license or Identification card. I did. They closed the account siting the document was fake. I spoke with a supervisor who requested I resend the document and make sure it’s cleared and than was asked to send a picture of me holding the identification. I did. The account remained closed. I asked for them to send the funds back to the sender … they said the sender would have to request the payment back. I contacted the Virgina Unemployment Commission and they said they only handle return deposits and do not do request for payments back, but If the funds were returned they would redistribute to me. I called greendot bank and explained that to them. I was told they do not return payments and nothing else could be done. I waited since May for the Virgina unemployment Commission to release my payment. All my bills are delinquent and promise to pays were all put out to my service providers and landlord for today as I should have access to the money to pay my bills. I will be evicted and will not have lights or possible water. I need help