Green Dot Bank complaint: $2000 stolen from my account

Hello my name is Latisha Richardson and I have a debit card through green dot. On April 26, 2021 I attempted to transfer funds from my green dot account to my citizens bank account however the transfer declined. Well green dot still deducted the money from my account and won’t give it back. I’ve called over 98 times and spoke to multiple people however I keep getting the run around. I am now seeking legal action to get my money back. Green dot also suspended my account and I have money sitting in the account that I can’t even touch because of the suspension. I am single mother and lost my job due to the pandemic and for green dot to still my money like this is very disgusting. I just want my money back that never got transferred over. I hate to sue the company but I will if I don’t get any resolution . My phone number is 313-573-9131