Complaint: Unsatisfactory packaging on 4 packages

on 11 October 2019 about Good n Fun in category Pets / Animals

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My complaint:

I was delivered for open bags of your 36-count three flavor kabobs. I will not feed these to my dog being that they were open. I would like a replacement for the four bags that were opened or a refund for the $80 I spent on the triple flavor kabobs 36-count. I have been buying this product for a very long time and have never run into a problem before. But this time I have and I’m sure it was just an oversight or some packaging mistake. Please call or email with any questions.

Thank you for your concern in this matter.

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Justified complaint?

Suggested solution:

Replacement of 4 36 count packages or full refund. I have been a long time customer and seem to get this simple solution taken care of....

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