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GlassesUSA.com complaint: Poor Quality and Poor Customer Service

Open 174 views Care Products

Filed 23 Feb 2023 by Peter

I purchased two pair of men’s metal frame glasses. The lenses keep popping out.

I returned one pair. They were supposed to replace it. They never did, despite many phone calls.

I kept the other pair because I need to see. I tried returning it but they won’t accept it.

The metal frames are too thin to hold the lenses. They claim there is a one year warranty. They are not honoring it.

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