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Frigidaire complaint: Dishwasher warranty repair

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Filed 19 Oct 2022 by Chris

My dishwasher has had the door latch replaced twice in the last 3 months and now the top rack keeps falling out and the warranty repair person tells me that the rack is not a functional repair and is not covered under the 12 month warranty, this is not standing behind your product, how can the top rack not be a functional part of a dishwasher, I used to brag on Frigidaire appliances as my mother still cooks on a 1957 Frigidaire Oven but I guess we are not to except a quality product anymore, all I want is for them to repairreplace this unit, so I guess I will no longer purchase Frigidaire products as It looks like they won’t make this right.
Chris Harvey
Greer SC
8643048115

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